Citizen Charter Focal Point Executive |
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Name | Designation | Phone Number | Email address |
Mr. Muhammad Shawkat Alam | Head of Internal Control & Compliance | +8809612999153 | shawkat.alam@shimantobank.com |
Alternate Focal Point Executive |
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Name | Designation | Phone Number | Email address |
Mr. Mohammad Masud Sajjad | In-Charge, Retail Asset & Liabilities | +8809612999319 | masud.sajjad@shimantobank.com |
Citizen Charter Monitoring Committee |
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Sl. | Name | Designation | Committee Portfolio | |
1 | Mr. Muhammad Shawkat Alam | Head of Internal Control & Compliance | Chairman (Focal Point Executive) | |
2 | Mr. Masud Hasan | In Charge-Human Resources Division | Member-Secretary | |
3 | Mr. Md. Ashraful Alam | Senior Manager-Trade Operations | Member |
Citizen Charter Implementation Committee |
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Sl. | Name | Designation | Committee Portfolio | |
1 | Mr. Mohammad Masud Sajjad | In-Charge, Retail Assets & Liabilities | Chairman (Alternate Focal Point Executive) | |
2 | Ms. Sinthiya Imama | Senior Manager- Business Intelligence, Service Quality and MIS | Member-Secretary | |
3 | Mr. Sanjoy Pal | Manager, SME Banking | Member |