Complaint Cell

Send us email for any kind of complain or feedback:

 

complaint.desk@shimantobank.com

Central Customer Services and Complaint Management Cell

SL Name Designation Email address Phone Number
1 Mohammad Azizul Hoque Head of Operations & CRO azizul.hoque@shimantobank.com +8809610871040
2 Mohammad Masud Sajjad Sr. Manager masud.sajjad@shimantobank.com +8809610871351
3 Sinthiya Imama Sr. Manager sinthiya.imama@shimantobank.com +8809610871480

Zonal Customer Services and Complaint Management Cell

SL Name Designation Email address Phone Number
1 Farhana Naz Branch Manager-Dhaka Zone farhana.naz@shimantobank.com +8809610870001
2 Golam Mohammed Farhad Sarwar Branch Manager-Chittagong Zone farhad.sarwar@shimantobank.com +8809610870030
3 Tarek Mahmood Branch Manager-Sylhet Zone tarek.mahmood@shimantobank.com +8809610870120
4 Monowar Hossain Branch Manager-Khulna Zone monowar.hossain@shimantobank.com +8809610870170
5 Md. Nur A Allahi Branch Manager-Rangpur Zone nur.allahi@shimantobank.com +8809610870220
6 Muhammad Hasan Imam Branch Manager- Mymensingh Zone hasan.imam@shimantobank.com +8809610870020